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Setting Up Your Computer to Use GulfTel Broadband Service
In addition to getting your computer configured to use GulfTel Broadband service, don't forget to make sure your Broadband modem is connected to a surge protector! See our Surge Protection Awareness page for more information.
In order to use GulfTel Broadband service, you must have a Network Interface Card (NIC) installed in your computer. The cable from the Broadband router will plug into the jack on the NIC. You will also need to install the TCP/IP protocol if it is not already installed. (If you have been using Internet services from GulfTel or another provider before, TCP/IP is probably already installed.)

1) Determine Whether TCP/IP is Installed

To determine whether TCP/IP is installed, click Start -> Settings -> Control Panel.
Double-click the "Network" control panel to open it. You will see a screen similar to this:

Network Control Panel Scroll through the list of network interfaces and protocols and look for an entry in the form of:

TCP/IP -> your network card.

In the example to the left, the entry "TCP/IP -> NETGEAR FA310TX Fast Ethernet PCI adapter" indicates that the TCP/IP protocol is installed and correctly bound to the network card.

If TCP/IP is already installed, skip to step #3 - "Configuring TCP/IP". Otherwise, proceed to the next section to install TCP/IP.



2) Install TCP/IP

Open the Network control panel (if it's not already open) by clicking Start -> Settings -> Control Panel. Double-click the "Network" control panel to open it. Click the Add... button. Next, in the list of items to select from, click Protocol, then click Add.... You will see a screen similar to this:

Add TCP/IP In the "Manufacturers" column, click Microsoft.

In the list of "Network Protocols", scroll down and click TCP/IP.

Click OK.

When you return to the Network control panel window, you should be able to scroll through the list of network components and see one or more new entries in the form of TCP/IP -> interface.

Click OK to close the Network control panel and follow the Windows prompts to restart your computer and complete the installation.



3) Configuring TCP/IP

The next step is to configure TCP/IP with the correct IP address, DNS, and Gateway settings. Open the Network control panel by clicking Start -> Settings -> Control Panel, then double-clicking the "Network" icon.

Setting the IP Address

Under the "IP Address" tab, click the radio button next to
Specify an IP address:.

Enter 192.168.1.2 in the "IP Address" field, then enter 255.255.255.0 in the "Subnet Mask" field.

Setting the DNS Servers

Next, click the "DNS Configuration" tab.

Click the Enable DNS radio button to activate the fields below it.

Enter your GulfTel username in the "Host" field. Enter gulftel.com in the "Domain" field.

Enter 216.231.160.2 in the "DNS Server Search Order" field, then click Add to add it to the list. Next, enter 216.231.160.10 in the "DNS Server Search Order" field, then click Add to add it to the list as well. When you're done, your screen should look similar to the one on the left.

Setting the Gateway

Next, click the "Gateway" tab.

Make sure there are no gateways listed in the "Installed Gateways" box. If there are any gateways listed, remove them by clicking each one, then clicking the Remove button.

Enter 192.168.1.1 in the "New Gateway" field, then click "Add" to add it to the list of installed gateways. When you're done, your screen should look like the one to the left.

The TCP/IP settings should now be set. Click Ok to exit the "TCP/IP Properties" window, then click "OK" to exit the Network control panel. Follow the Windows prompts to restart your computer and complete the installation.



4) Configuring Microsoft Internet Explorer

You may need to configure Internet Explorer (IE) using the Internet Connection Wizard the first time you run it. Once IE has been configured correctly, you should be able to go straight to the Web when you double-click the Internet Explorer icon.

Control Panel window

To configure Internet Explorer or check its current configuration, click Start -> Control Panel.

Double-click the "Internet Options" icon.

To check your existing Internet settings, click the LAN Settings button. Uncheck all three checkboxes ("Automatically detect settings", "Use automatic configuration script", and "Use a proxy server"), then click OK.

LAN Settings

Internet Connection Wizard To configure Internet Explorer using the Internet Connection Wizard (ICW), click the Setup button in the "Internet Properties" window.

On the first ICW screen, click the radio button next to I want to set up my Internet connection manually, or I want to connect through a local area network (LAN), then click Next.

Internet Connection Wizard On the next screen, click the radio button next to I connect through a local area network (LAN), then click Next.

Internet Connection Wizard On the next screen, remove the check mark from the box labeled Automatic discovery of proxy server (recommended). Make sure none of the other boxes are checked, then click Next.

Internet Connection Wizard On the next screen, click the radio button next to No, then click Next.

Internet Connection Wizard The configuration of Internet Explorer is now complete. Click the Finish button to exit the Internet Connection Wizard.

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